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Terms & Conditions

Last Updated: December 9, 2025
 

Welcome to our website. By accessing or using this website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully. If you do not agree, you should not use this website.

These Terms apply to all visitors, customers, and users of our website and services.
 

1. General Use of Website

By using our website, you represent that:

  • You are at least 18 years old, or you are using the site under the supervision of a parent or guardian.

  • All information you provide is accurate and complete.

  • You will comply with all applicable laws and regulations.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
 

2. Product Information & Availability

We make every effort to display products accurately, including descriptions, pricing, and images. However:

  • Colors, packaging, or appearance may vary slightly.

  • All products are subject to availability.

  • We may discontinue or change products at any time without notice.
     

3. Pricing & Payment

  • Prices are listed in U.S. dollars.

  • We reserve the right to modify pricing at any time.

  • You agree to provide valid payment information at checkout.

  • Payment is processed securely through third-party providers; we do not store full credit card numbers.

In the event of a pricing error, we reserve the right to cancel or adjust an order before shipment.
 

4. Orders & Cancellations

We may refuse or cancel orders for reasons including:

  • Incorrect pricing

  • Suspected fraud

  • Unavailable inventory

  • Incomplete or inaccurate information

Once an order is submitted, changes cannot be guaranteed. Please contact us immediately if an error occurs.
 

5. Shipping

Shipping terms, rates, timelines, and carrier information are outlined in our Shipping Policy.
By placing an order, you acknowledge and accept those terms.
 

6. Returns & Refunds

Our return procedures, eligibility guidelines, and refund conditions are covered in our Return Policy (separate document).
By purchasing from us, you agree to those terms.
 

7. Intellectual Property

All content on this website—including logos, branding, product images, text, graphics, and design elements—is owned by us or used with permission.
You may not copy, reproduce, distribute, or modify any content without our prior written consent.
 

8. User Conduct

You agree NOT to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Interfere with site functionality, servers, or security

  • Post harmful, defamatory, or infringing content

Violation may result in account termination or legal action.
 

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

  • Their content

  • Their policies

  • Their security practices

You access third-party sites at your own risk.
 

10. Limitation of Liability

To the fullest extent allowed by law, we are not liable for:

  • Any indirect, incidental, or consequential damages

  • Loss of profits, data, or business interruptions

  • Issues arising from misuse of products

  • Delays or failures beyond our control (shipping carriers, weather, etc.)

Products such as food, apparel, and accessories should be used according to instructions and common sense. We are not responsible for improper use or storage.
 

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”
We do not guarantee:

  • Uninterrupted website access

  • Error-free content

  • That defects will be corrected

  • That the site is free from viruses or harmful components

Some states may not allow limitations on implied warranties, so these limitations may not apply to you.
 

12. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, or expenses (including attorney fees) arising from:

  • Misuse of our website or products

  • Violation of these Terms

  • Infringement of the rights of others
     

13. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles.
Any disputes will be handled in state or federal courts located in Connecticut.
 

14. Changes to Terms

We may update or modify these Terms at any time.
The updated date at the top reflects the latest revision.
Continued use of the website indicates acceptance of the updated Terms.
 

15. Contact Us

For questions about these Terms & Conditions, please contact:

📧 contact@frdmsupplyco.com

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