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Privacy Policy

Last Updated: December 9, 2025

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This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, interact with our brand, or use any services offered by our company (“we,” “us,” or “our”). Please read this policy carefully. By accessing or using our website, you acknowledge that you understand, agree, and consent to the practices described here.

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1. Information We Collect

We may collect the following types of information:
 

A. Personal Information

Information you voluntarily provide, such as:

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment information (processed securely by third-party payment processors; we do not store full credit card numbers)
     

B. Automatically-Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on the site

  • Referring website or links clicked

This information is collected using cookies, tracking pixels, and similar technologies.
 

C. Order & Account Information

If you make a purchase or create an account, we collect:

  • Order history

  • Preferences

  • Communications with customer support
     

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate with you about orders, updates, promotions, or customer support

  • Improve website performance and user experience

  • Personalize marketing and product recommendations

  • Ensure security and prevent fraudulent activity

  • Comply with legal or regulatory obligations
     

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers (payment processors, shipping companies, email platforms, website hosting providers)

  • Analytics tools (such as Google Analytics)

  • Legal authorities, if required to comply with law or protect our rights

All third-party partners are required to safeguard your information appropriately.
 

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Track website performance

  • Enable essential website functions

  • Improve user experience

  • Provide personalized marketing

You may disable cookies through your browser settings, but certain site features may not function properly.
 

5. Data Security

We use administrative, technical, and physical safeguards to protect your data.
While we strive to secure all information, no method of transmission over the internet is 100% guaranteed.
 

6. Your Rights & Choices

Depending on your state and location, you may have the right to:

  • Access the personal data we hold

  • Request corrections or deletion

  • Opt out of marketing communications at any time

  • Request a copy of your data

  • Limit the use or sharing of your information

To exercise these rights, contact us at contact@frdmsupplyco.com.
 

7. Data Retention

We store your information only as long as necessary for:

  • Fulfilling orders

  • Providing customer service

  • Meeting legal, tax, and compliance requirements
     

8. Children’s Privacy

We do not knowingly collect or solicit information from anyone under 13 years old.
If we learn that we’ve collected data from a minor without parental consent, we will delete it promptly.
 

9. Third-Party Links

Our website may link to external sites.
We are not responsible for the privacy practices, content, or security of third-party websites.
 

10. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted with an updated “Last Updated” date. Continued use of our website indicates acceptance of these changes.
 

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 contact@frdmsupplyco.com

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